FAQ's
To open a Forex Live Account, First, you need to fill in the online registration form, which you can find on our website. Once you have submitted the form, we will send all your account details to your given email address. To get your account verified, you will need to submit all the requested documents and make your first deposit.
As long as you complete our registration process, submit proof of identification and proof of address, and make your first deposit, your trading account will be opened immediately.
You can start trading immediately after finishing the registration process and depositing funds.
Please click on the “Forgot Password” link and enter your email address in order to reset your password.
Leverage is already fixed as per the Trading account selected, There is no option to change the leverage in your account.
You can provide us with a scanned colored copy of your passport, national identity card, or driving license. Your personal details including serial number, your photo, signature, issue & expiry dates must be clearly visible.
As long as you meet the Company’s criteria (e.g. client of Muslim faith), you may be eligible for a swap-free account. In order to get a swap-free account, please open an account – as usual – and send an email to customer support.
In order to deposit into your account, you can choose Local Bank Deposit, Perfect Money, Wallets, USDT, BTC, LTC.
You can deposit funds in widely used currencies that is the U.S Dollar (USD).
It’s an Instant deposit of the fund same time to your account. In the case of bank transfer, the deposit is affected by your bank and correspondent bank timings. We commit to credit the funds into your trading account within an hour after receiving the funds into our client’s bank accounts.
To withdraw funds from your trading account please go to the Fund Transfers section, then choose Withdraw Funds, fill in the form and submit it. The funds must be withdrawn by the same method used for the deposit.
In order to get withdrawal, you can choose Local Bank Withdrawal, Perfect Money, Wallets, USDT, BTC, LTC.
No, you must withdraw funds by the same method you used for the deposit.
Please note that we do not charge any commission neither for deposits nor withdrawals. Fees, however, do apply from the respective banks or payment processing companies.
Yes, you can. You just need to be aware that when you submit a withdrawal request, your free margin must exceed the amount specified in the withdrawal instructions, including all payment charges. Free margin is calculated as Equity minus Necessary Margin (required to maintain an open position). If you do not have sufficient funds, then your request will be considered canceled and you will need to resubmit a new withdrawal request.
All withdrawal requests are processed within the same working day of receipt, during our business hours (9:00 – 18:00 EET), but it will take 2-4 working days for the funds to reach your card/bank account.
The withdrawal amount has been sent to your requested source by us, so it now depends on your bank/credit card issuer on when the funds will be received. Please check with them.
The Bonus is for trading purposes only and cannot be withdrawn. Profits from trading on a live account with Qartal Fx may, however, be withdrawn anytime, but the bonus will be removed from the trading account.
In order to become a partner, visit our website and go to Partners page and fill out the form by accepting terms and conditions. One of our customer support member will contact you.